Paraiso De La Bonita Adult All-Inclusive, A Luxury Collection Resort, Puerto Morelos - Reviews, Room Options & Prices 2025

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About the Hotel

Carretera Chetumal Cancun Km 328, Puerto Morelos, Mexico, 77500

Paraiso De La Bonita Adult All-Inclusive, A Luxury Collection Resort, an AAA Five Diamond Award winner, occupies 14 acres of pristine beachfront near Puerto Morelos National Marine Park. This 90-room boutique resort features an 80000-square-foot spa and operates on the Endless Privileges concept, focusing on wellness and environmental responsibility.

Premium Suite Amenities

All 90 Luxury Collection suites offer premium bedding, pillow menus, and 24-hour room service. Each accommodation includes a Nespresso machine, daily stocked minibar, and ocean-view terraces with plunge pools and Bali beds.

Diverse Dining Options

Restaurant Kaax serves Mexican-international fusion cuisine, sushi, and ceviche, with monthly themed specials like the September Mole Festival. Dining venues include a thatched-roof poolside bar, Library Bar, and Wine Cellar.

Wellness and Recreation

Two outdoor pools complement the full-service spa offering massages and treatments. The resort provides access to Americas' largest barrier reef for snorkeling and arranges tours to Sian Ka'an biosphere.

Location and Transport

Zoetry Paraiso de la Bonita sits 15.5 miles from Cancun, with complimentary chauffeured airport transfers. Nearby attractions include Crococun Zoo and Costa Occidental de Isla Mujeres National Park.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Club Luxury Junior Suite 1 King Ocean facing view

Max:

2 persons

77 m²

Bed options:

1 King-size bed

Sea view

Shower

Coffee machine

room details

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Suite 1 King Ocean view Balcony

Max:

2 persons

105 m²

Bed options:

1 King-size bed

Sea view

Shower

Coffee machine

room details

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Luxury Suite 1 King Ocean view Balcony

Max:

2 persons

105 m²

Bed options:

1 King-size bed

Sea view

Shower

Coffee machine

room details

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Getting around

A guide to all available transportation options

City Centre

Puerto Morelos 7.8 km

Airports

Cancun (CUN) 21.2 km

Aeropuerto de Playa del Carmen (PCM) 44.1 km

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Wi-Fi

Parking

Valet parking

24-hour services

24-hour reception

24-hour security

Babysitting

General

Non-smoking rooms
Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
24-hour security
Adults only
Luggage storage
Locker room
Private beach
Allergy-free rooms
Currency exchange
Hairdresser
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Diving
Snorkelling
Canoeing
Golf course
Sports trainer

Services

Paid shuttle service
Valet parking
Room service
Housekeeping
Laundry
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Poolside snack bar
Dinner
Special diet menus

Business

Meeting/ Banquet facilities

Spa & Leisure

Saltwater pool
Heated swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Garden area
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Make up services

Room features

Air conditioning
Mini-bar
Soundproofed rooms
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Carretera Chetumal Cancun Km 328, Puerto Morelos, Mexico, 77500

Map view

Carretera Chetumal Cancun Km 328, Puerto Morelos, Mexico, 77500

City landmarks

Bahia Petempich Beach

1.1 km

Beach

Snorkeling Adventure

1.5 km

Beach

Bahia Petempich

3.0 km

Gallery

Galeria Arte Zissimo arte contemporano

6.7 km

Nearby

Unnamed Road

The Kay Club

340 m

Reviews and Ratings

Feedback from previous guests about their experience.

60%

enjoyed the hotel and would happily stay again

6.0/10

Guest rating

Rooms

9.0

Location

7.2

Service

7.8

Dining

6.2

4.5/5 based on 3073 reviews

#18 of 44 hotels in Puerto Morelos based on Tripadvisor

Adam

United States, March 2025

7.2/10

My stay at Paraiso De La Bonita was a mix of very nice highlights and a few bumps along the way. The staff provided amazing service, and the butler suite was stunning and comfortable. However, the dining options left something to be desired, especially regarding variety and freshness, which was disappointing for a luxury resort. Overall, it was a lovely experience, but there’s room for improvement.

Rooms

10.0

My butler suite was beautiful, featuring a huge bathroom and a lovely terrace. I loved that it came with a private cabana right in front of the beach, which was very private.

Service

10.0

The staff truly worked hard to make my stay nice. My butlers were extremely attentive and friendly, always ready to serve in any way possible.

Location

7.0

The resort's location was picturesque, but I found the beach area lacking. There wasn't much of a beach, which was a bit of a letdown.

Dining

5.0

Dining was, frankly, lacklustre. While some meals were delicious, I found the menu options limited and not very fresh, especially in terms of seafood.

Facilities

7.0

The facilities included helpful services like room service and housekeeping, making my stay comfortable. However, the menus for dining could be improved significantly.

Elizabeth

United States, February 2025

5.0/10

I had a lovely stay at Paraiso De La Bonita, surrounded by beautiful grounds and friendly staff. However, the inconsistency in service, especially with housekeeping, put a slight damper on my experience. The food was good, but the lack of variety left something to be desired. Overall, while I enjoyed my time, I may consider other resorts on my next visit.

Rooms

8.0

The room was spacious, comfortable, and offered a fantastic oceanfront balcony. However, it was a bit darker compared to other rooms due to the lack of natural light.

Service

6.0

The staff was incredibly friendly and hardworking, doing their best to provide great service. However, I did have to repeatedly remind housekeeping for basic items like coffee and towels.

Location

7.0

The resort is somewhat secluded, off the beaten path, which I appreciated for its tranquility. However, the beach wasn't ideal compared to other areas.

Dining

6.0

I enjoyed the food quality and presentation, but found the menu options limited after a few days.

Facilities

7.0

The resort offers great amenities like room service and laundry, but I found some areas lacking in upkeep.

Charles

United States, November 2024

7.2/10

Overall, my stay at Paraiso De La Bonita had its highlights, like the beautiful architecture and luxurious suites, but it was marred by significant service delays that kept me waiting. The food was decent, but the limited dining options and long wait times made meals more of a chore than a pleasure. I appreciated the tranquil atmosphere and the spa facilities, yet the lack of evening entertainment left me feeling a bit let down.

Rooms

9.0

My suite was spacious and luxurious, with a terrace that had a day bed perfect for enjoying the ocean sounds. The overall design and marble finishes were impressive.

Service

6.0

While some staff showed warmth and courtesy, the overall service was inconsistent, with frequent delays and a lack of attentiveness during busy times.

Location

7.0

The setting was beautiful, right on the sandy beach, but my room had a distinct odor that was quite overwhelming, making it uncomfortable.

Dining

6.0

The food was pretty good overall, especially dinners at Canoa, but I faced long wait times for meals, which really cut into my relaxation time.

Facilities

8.0

The spa amenities and areas for relaxation were enjoyable, and the health-focused activities like yoga were a nice touch, though I encountered some inconsistency in class attendance.

Anna

United States, November 2024

5.6/10

My stay at Zoetry Paraiso de La Bonita was largely positive, marked by really good service and beautiful, spacious rooms. However, I found some aspects like the beach area and dining options lacking, which dimmed the overall experience a bit.

Rooms

10.0

I stayed in a magnificent suite, which was about 1,000 sq ft with a stunning view from the balcony. It truly felt luxurious and was one of the best accommodations I've experienced in my travels.

Service

9.0

The service was perfect, with friendly staff always ready to assist. I was especially impressed by the attentive poolside service provided by Juan and Ernesto, making sure my drinks were never empty.

Location

7.0

The resort is situated off the beaten path, providing a serene atmosphere perfect for relaxation. However, the beach was quite limited and lacked sufficient seating and shade for guests.

Dining

7.0

Dining options were confined to three restaurants, all excellent in quality but lacking variety. I would have appreciated more seafood choices as the menus were somewhat restrictive.

Facilities

8.0

The facilities were generally well-maintained, with helpful services like housekeeping and room service. However, I did encounter a delay in getting a cushion replaced after it got soiled, which was an inconvenience.

Jim

United States, November 2024

5.4/10

My week at Paraiso De La Bonita was filled with beauty and relaxation, yet there were some service inconsistencies that can't be overlooked. The beach was stunning, and the personal service around the pool was great. However, I did experience some delays with meals and housekeeping that left room for improvement.

Rooms

8.0

The rooms are spacious and beautifully decorated, with each room facing the ocean. I loved the ample balcony where I could relax and enjoy the views.

Service

8.0

While the pool and beach service was excellent, with attentive staff like Eduardo making my day better, the restaurant service varied a lot. Breakfast and lunch could be painfully slow.

Location

8.0

The resort's location is beautiful, with a large sugar sand beach that’s perfect for walking. I appreciated the tranquil environment, although there were days when finding seating could be a challenge.

Dining

7.0

Dining options were good but limited to just three restaurants, all with table service. I had some great meals, especially at Kaax, but lunch often took too long, which was frustrating.

Facilities

6.0

The resort has great facilities, from the well-maintained pool to room service. However, the housekeeping left some desired details unaddressed, like regular replenishment of toiletries.